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SHIPPING POLICY

Posted by / 2020-03-03

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※ As of 7/1 (Fri) 'as of the payment date, in order to alleviate the burden of freight charges depending on the country of delivery, the delivery policy for each country has been changed.

- In case of cancellation/change of order before delivery policy change ~06/30 (Thu) : Free shipping on purchases of $250 or more, regardless of country, initial shipping cost of $25 is charged for orders under $250

- In case of cancellation/change of order from 07/01 (Fri) after delivery policy change : Delivery conditions vary by country (refer to the image)



 

Country
Courier
S/S Season (Mar ~ Aug)
F/W Season (Sep ~ Feb)
USA
To 10kg : UPS
Over 10kg : EMS
Over $200
Free Shipping
Over $200
$15
Below $200
$25
Below $200
$40
Canada
To 10kg : UPS
Over 10kg : EMS
Over $200
Free Shipping
Over $200
$15
Below $200
$28
Below $200
$40
Australia
DHL
Over $200
$15
Over $200
$25
Below $200
$30
Below $200
$50
Singapore
Fastbox EMS
Over $150
Free Shipping
Over $150
Free Shipping
Below $150
$15
Below $150
$15
United Kingdom
Fastbox EMS
Over $200
$15
Over $200
$25
Below $200
$30
Below $200
$50
Hong Kong
Fastbox EMS
Over $150
Free Shipping
Over $150
Free Shipping
Below $150
$15
Below $150
$15
Other Country
(Asia)
Fastbox EMS
Over $200
Free Shipping
Over $200
$15
Below $200
$25
Below $200
$40
Other Country
(Non-Asia)
Fastbox EMS
Over $200
$15
Over $200
$25
Below $200
$30
Below $200
$50




Shipping method: FASTBOX STANDARD 

All shipping fee will be calculated based on destination rate.

Shipping fee will vary for all other countries depending on package weight and destination


※Things to check before ordering

When purchasing, please make sure that the address where you will receive the product and the zip code of the address match.

If they do not match, the product cannot be shipped.


※ Important



If the items were unsuccessfully delivered due to absence of addressee.

The parcel will returning back to store due to absence of addressee.


Once the parcel arrived at store, we will refund it after deduction of round shipping cost and Korea local round trip shipping fee.

In case of exchange/return due to reasons attributable to the customer, all shipping costs incurred will be borne by the customer (including free shipping costs).

When the parcel returned to Korea and might not be shipped again.

All related costs (initial shipping, return shipping, customs tax, etc.) will be deducted from the refund.


In order to prevent return accidents due to the absence of the recipient, please order carefully.


- Item Preparation Time (for in-stock items): Around 7-10 business days after payment

- Delivery Time (excluding customs clearance): Around 3-8 business days after dispatch


International shipments may be subject to import taxes, duties, and customs fees, which are levied once the package reaches the country of destination.  

All related fees are the responsibility of the recipient.  If the customer refuses to receive the parcel, the products will be returned to Korea and will not be shipped again.  

All related costs (return shipping, etc.) will be deducted from the refund.


Purchases of $800(standard customs clearance)or more may be subject to random customs inspection, and a separate order is recommended.

If you order without division and return without customs clearance, you will be responsible for the actual shipping cost.


- If the product you ordered is out of stock;

If the product you ordered is out of stock, Common Unique CS team will send you sold-out notice email.

If you don't respond to the e-mail within 3 days, sold-out item will be cancelled and refunded and the rest of products you ordered will be shipped out once items are all ready to ship out.

Kindly understand of this.


Order Tracking Link : http://fastbox.co.kr/DHUB/tracking.php?fb_invoice_no=

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